Allows for the configuration of a Frequently Asked Questions feature and allows you to build its base for CSRs as your company grows.

Assign a manager to a trouble ticket category and allow for tracking of the ticket through to resolution.

Provides your users an outlet for making suggestions that you can choose to implement or ignore.

Unfortunately, you will have returns however MarketPowerPRO gives you the tools you need to manage them.

Enter, view and append notes for each of the users (customers, distributors, etc.) in your organization.